Privacy Policy

Introduction

This privacy policy (the "Policy") describes how Vivid Flow Studio, a commercial photographer and videographer based in the UK, collects, uses, and shares personal information about you (the "Data Subject") in connection with your use of our website [website address] (the "Site").

Personal Information We Collect

We collect the following personal information about you:

  • Contact information, such as your name, email address, and mailing address;
  • Payment information, such as your credit card number and billing address;
  • Usage information, such as the pages you visit on our Site and the products you view;
  • Technical information, such as your IP address and browser type;
  • Information about your interactions with us, such as your communications with our customer support team.

How We Use Your Personal Information

We use your personal information for the following purposes:

  • To provide you with the services you have requested, such as product photography, Amazon photography and videography, video production, promo videos, and advertising photography;
  • To process your payments;
  • To improve our Site and services;
  • To send you marketing communications about our products and services;
  • To comply with our legal obligations.

Sharing Your Personal Information

We may share your personal information with the following third parties:

  • Our service providers, who help us provide our services, such as our website hosting provider and our email marketing provider;
  • Our business partners, who help us market our products and services;
  • Government agencies, if required by law.

Your Rights

You have the following rights with respect to your personal information:

  • The right to access your personal information;
  • The right to correct your personal information if it is inaccurate or incomplete;
  • The right to delete your personal information;
  • The right to object to the processing of your personal information;
  • The right to restrict the processing of your personal information;
  • The right to port your personal information to another organization;
  • The right to withdraw your consent to the processing of your personal information.

To exercise any of these rights, please contact us using the contact information below.

How We Protect Your Personal Information

We take the security of your personal information seriously. We use a variety of security measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction, including:

  • Encrypting your personal information when it is transmitted over the internet;
  • Storing your personal information on secure servers;
  • Limiting access to your personal information to authorized employees and contractors;
  • Requiring employees and contractors to keep your personal information confidential.

Changes to This Policy

We may update this Policy from time to time. If we make any material changes to this Policy, we will notify you by email or through a prominent notice on our Site.

‍

‍